Refund policy

TPFU Food Refund and Cancellation Policy Refund Policy: At TPFU Food, we are committed to delivering high-quality food products and services. We understand that sometimes changes and cancellations may be necessary. Please take note of our refund policy: - We do not provide refunds for orders that have already been processed. Once your order has been prepared and dispatched, it is not eligible for a refund. - In cases where you are dissatisfied with your order due to quality or other issues, please contact our customer support within 24 hours of receiving your order. We will work with you to address your concerns and provide a resolution that may include a replacement or credit for future orders, subject to our discretion. Cancellation and Modification Policy: We understand that circumstances may change, and you may need to modify or cancel your order. Here are the guidelines for cancellations, changes, or modifications: - Any cancellation, changes, or modifications to your order must be requested by 10:00 PM Eastern Time on the day prior to your scheduled delivery or shipment date. - After 10:00 PM Eastern Time, we will have already begun processing your order for delivery or shipment, and no further changes or cancellations can be accommodated. - To request a cancellation, change, or modification, please contact our customer support as soon as possible, providing your order details and the specific changes you would like to make. We will do our best to accommodate your request within the specified time frame. We aim to provide the best possible service and accommodate your needs to the best of our ability within the constraints mentioned above. If you have any questions or need further assistance regarding our Refund and Cancellation Policy, please feel free to contact our customer support at [contact email]. Thank you for choosing TPFU Food, and we appreciate your understanding of our policies as we strive to provide you with a seamless and satisfying experience.